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Sports Massage Clinic Books Out New Client Offers with AI-Powered Postcard Campaign
The Challenge
A massage therapy clinic specializing in sports recovery was looking to fill appointment slots for new clients and promote their introductory $55 offer for first-time visits. While they had built a loyal client base through word-of-mouth and local partnerships, their growth had slowed. They needed a way to reach athletes, fitness-focused individuals, and physically active adults who could benefit from deep tissue or sports massage therapy — and convert them with a compelling entry-point offer.
The Strategy
The clinic partnered with OMNI reach SMB to launch a direct response campaign that combined high-quality postcard mailers with synchronized digital ads. OMNI reach’s AI-powered targeting engine identified the most promising households based on fitness interest, age, gender, and online behavior indicating muscle recovery needs. The postcard’s bold design highlighted the $55 sports massage offer and included a scannable QR code linking to the clinic’s booking platform. Digital ads were retargeted across Facebook and Google to the same recipients, increasing repetition and reinforcing urgency.
The Results
The campaign generated 44 total responses — including 29 phone inquiries and 15 QR-based bookings — driving an estimated $17,850 in revenue. Many first-time clients converted to recurring therapy sessions, and over 20% of respondents scheduled package deals after their introductory visit. Facebook delivered the highest number of impressions and click-throughs, while Google provided strong follow-up performance for users actively searching for “sports massage near me.” The campaign’s 410% ROI was one of the clinic’s best-performing promotions to date.
Key Takeaways
AI-powered targeting allowed the clinic to reach fitness-focused individuals likely to need recovery services
The $55 sports massage offer was low-friction and helped convert skeptical or inactive prospects
QR integration and dual-channel ad reinforcement created a frictionless path from awareness to booking
Customer Reviews
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