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Home Services / HVAC Case Study

Summer A/C Tune-Up Offers Drive Revenue and Service Calls for HVAC Company

“The postcards worked fast — within days we were scheduling inspections and converting them into new customers.”
0
Postcards Mailed
0
Total Revenue
From tune-ups, diagnostics, and add-ons
0
Calls Tracked
0
Total Responses
0
Facebook Ad Displays
0
Clicks
0
Google Ad Displays
0
Clicks

The Challenge

This HVAC business needed to increase service calls and preventative tune-ups ahead of the summer heat. Previous Facebook ads delivered weak results, and their sales team was spending too much time chasing leads instead of booking qualified homeowners.

The Strategy

They launched a coordinated postcard and digital campaign using OMNI reach SMB. 6,000 postcards featuring three special offers ($79, $99, and $199 tune-ups) were mailed to local homeowners. The design used strong visuals, pricing badges, and limited-time urgency. Google and Facebook ads launched simultaneously to boost recall and repeat exposure.

The Results

The campaign generated 39 total responses, including 33 confirmed calls tracked by campaign-specific phone numbers. They completed 27 tune-ups, with 5 clients upgrading to annual maintenance plans. Revenue reached $22,400 in the first three weeks, and the digital ads produced 219 combined clicks with more than 14,000 impressions.

$22,400
Total Revenue
604%
Return on Investment

Digital Ad Network Performance

PlatformAd DisplaysClicks
Google8,900121
Facebook5,40098

Key Takeaways

  • Service-specific pricing increases response from homeowners during seasonal demand

  • Postcards paired with digital ads generate stronger conversion than social ads alone

  • OMNI reach SMB automated delivery, ad sync, and call tracking in one dashboard

  • Results beat past promotions and created predictable revenue for the A/C season

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