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Home Services / HVAC Case Study

Summer A/C Tune-Up Offers Drive Revenue and Service Calls for HVAC Company

“The postcards worked fast — within days we were scheduling inspections and converting them into new customers.”
0
Postcards Mailed
0
Total Revenue
From tune-ups, diagnostics, and add-ons
0
Calls Tracked
0
Total Responses
0
Facebook Ad Displays
0
Clicks
0
Google Ad Displays
0
Clicks

The Challenge

An HVAC company aimed to boost service calls and preventive maintenance bookings ahead of the summer heat. Previous digital ad efforts had underperformed, and the sales team was spending excessive time chasing unqualified leads.

The Strategy

Leveraging OmniReach AI’s advanced marketing automation, the company launched a synchronized multi-channel campaign:

  • Direct Mail: 6,000 personalized postcards featuring three special offers ($79, $99, and $199 tune-ups) were dispatched to local homeowners. The design incorporated compelling visuals, clear pricing, and a sense of urgency.

  • Digital Advertising: Simultaneous Google and Facebook ads were deployed to reinforce brand recall and drive engagement.

  • Integrated Dashboard: OmniReach AI’s platform unified campaign management, automating delivery schedules, synchronizing ad placements, and providing real-time call tracking and analytics.

The Results

In just three weeks, the campaign delivered impressive outcomes:

  • 39 total responses, including 33 confirmed calls tracked via dedicated campaign numbers.

  • 27 completed tune-ups, with 5 clients upgrading to annual maintenance plans.

  • $22,400 in revenue generated, achieving a 604% return on investment.

  • Digital Ad Performance:

    • Google: 8,900 impressions, 121 clicks.

    • Facebook: 5,400 impressions, 98 clicks.

$22,400
Total Revenue
604%
Return on Investment

Digital Ad Network Performance

Platform Ad Displays Clicks
Google 8,900 121
Facebook 5,400 98

Key Takeaways

  • Targeted Offers Drive Engagement: Service-specific pricing resonated with homeowners, especially during peak seasonal demand.

  • Multi-Channel Approach Enhances Conversion: Combining direct mail with digital ads proved more effective than relying on a single channel.

  • Automation Streamlines Operations: OmniReach AI’s integrated tools simplified campaign execution, from delivery to performance tracking.

  • Predictable Revenue Generation: The campaign outperformed previous promotions, establishing a reliable revenue stream for the summer season.

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